Privacy Policy

Last Updated: 13 January 2025

At Moksh Adventure, your privacy is of utmost importance to us. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and share your data. This Privacy Policy outlines the steps we take to safeguard your privacy when you use our services.

By using our services, you agree to the terms outlined in this Privacy Policy.

Definitions

To help you understand this policy better, here are some key terms we use:

  • Account: A unique profile created for you to access and use our services.
  • Company: Refers to Moksh Adventure, also called “we,” “us,” or “our.”
  • Cookies: Small files stored on your device to improve your experience on our website and help us understand user activity.
  • Personal Data: Information that can identify you as an individual, such as your name, contact information, or booking details.
  • Service: Refers to the website and services provided by Moksh Adventure.
  • Service Provider: Trusted third-party entities that assist us in delivering and improving our services.
  • Usage Data: Information automatically collected when you use our website, such as browsing behavior and device details.
  • You: The individual using our website or services.

What Information We Collect

1. Personal Data

We may collect personal information that you provide to us directly, including:

  • Your full name
  • Email address
  • Phone number
  • Booking details (e.g., travel dates, preferences, and payment information)

2. Usage Data

Automatically collected information may include:

  • Your device’s IP address
  • Browser type and version
  • Pages visited and the time spent on them
  • Device information, such as operating system and browser details

When accessing our services via a mobile device, we may also collect:

  • Mobile device type and unique ID
  • Mobile IP address
  • Operating system and browser type

How We Use Your Information

We use the collected data for the following purposes:

  • Service Delivery: To manage bookings, safaris, car rentals, and other travel services you request.
  • Customer Support: To respond to your inquiries and provide updates related to your bookings.
  • Promotions and Offers: To share promotional offers and updates with your consent.
  • Service Improvements: To analyze user interactions and enhance our website and services.
  • Legal Compliance: To meet our obligations under applicable laws and regulations.

Cookies and Tracking

We use cookies and similar technologies to:

  • Recognize you when you visit our website.
  • Track your activity and improve your user experience.
  • Understand how our website is used to identify areas for improvement.

You can adjust your browser settings to disable cookies, but this may affect the functionality of some features on our website.

How Long We Keep Your Data

We retain your personal information only as long as necessary to:

  • Provide the services you’ve requested.
  • Comply with legal obligations.
  • Resolve disputes and enforce our policies.

Once your data is no longer needed, we will securely delete or anonymize it.

Sharing Your Information

We may share your data under the following circumstances:

  • Service Delivery: With trusted service providers assisting in bookings, payments, and website analytics.
  • Legal Obligations: When required by law or to protect our rights and safety.
  • With Your Consent: When you authorize us to share your information for specific purposes.
  • Business Transactions: In case of mergers, acquisitions, or sales, your data may be transferred to the new entity.

How We Protect Your Data

We use industry-standard measures, including encryption and secure servers, to protect your personal information. However, no online system is completely secure. We encourage you to use strong passwords and exercise caution when sharing sensitive information online.

Your Rights

As a user, you have the right to:

  • Access the personal information we hold about you.
  • Request corrections to inaccurate or incomplete data.
  • Request the deletion of your data, subject to applicable legal requirements.
  • Opt-out of receiving promotional communications.

To exercise these rights, please contact us directly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. Updates will be posted on this page, and the revised policy will be effective immediately upon posting.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:

Email: sales.mokshadventure@gmail.com